Author Archives: Andrew Collins

  1. [Closed] Job Opportunity: Sessional Helpline Staff

    by Andrew Collins | 24th Jun 2022

    Sessional helpline staff provide back up cover for our helplines across ProMo-Cymru. The main helpline is Meic (for children and young people up to the age of 25; by phone, text and instant messaging; open 365 days per year, 8am to midnight). Other helplines are adult-focused.

    You will deliver rights based and person centred information, advice, assistance and advocacy helpline services to children young people, parents, carers and professionals.

    Sessional cover varies, from 2 hours up to 8 hours (a full shift with 1 hour’s worth of unpaid breaks) across days, evenings and weekends, paid at £14/ hour. Hours are negotiable subject to the need and expectations of ProMo-Cymru and individual sessional workers.

    Sessional cover is worked from home. This requires a quiet working space, access to a computer and the internet. Availability to attend the Cardiff office may be required from time to time. You will have the necessary experience and qualifications essential for the role, and be reliable.
    If you are interested, please:

    – read a copy of the Role Description and the Mutual Expectations document

    – complete and submit an up to date CV, a short personal statement (500 words max), contact details, and return to Pat Green: pat@promo.cymru

    We undertake recruitment up to 2x per year, so you will not hear from us until we are actively recruiting.

    By forwarding your personal information to us you are consenting to Promo-Cymru’s storage and use of your personal information exclusively for the purpose for which it is intended; it will not be shared / disclosed to anyone else. If your circumstances change and you are no longer available, please let us know so we can remove your details from our records.

    If you have any queries please contact Pat Green: pat@promo.cymru

  2. [Closed] Job Opportunity: Helpline Adviser Advocates

    by Andrew Collins | 24th Jun 2022

    Helpline Adviser Advocates (full-time, part time)
    Cardiff office and/or home based
    Salary: £23,471

    Renewed for another 4 year term, the award winning Meic service is expanding and developing. Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals.

    You will be able to:

    – make a positive connection with a wide range of people

    – make a positive difference with people who contact you

    – exercise a positive team influence

    – work shifts including evenings and weekends

    Ideally, you will be able to:

    – communicate in Welsh or be willing to learn

    Closing Date: 9am Monday, 18 July 2022

    Interview Dates: 26, 27, 28 July, 2022

    Enhanced DBS required.

    Applications packs are available to download below:

    Job Description

    Application Form

    Electronic application forms to be forwarded to: info@promo.cymru

    ProMo-Cymru is committed to equality of opportunity.

    ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889

  3. [Closed] Job Opportunity: Cook/Trainer at Café 1849, EVI

    by Andrew Collins | 14th Apr 2022

    ProMo-Cymru is looking for a Cook/Trainer to join their team at Ebbw Vale Institute (EVI). 

    You will be joining a team that is fully committed to making a difference in the lives of the community we support. Our aim is to provide healthy meals for the community to enjoy within the café, or at home, for all dietary needs. 

    You will work closely with community volunteers and will be responsible for supporting them as they develop their hospitality skills. 

    You will be responsible for: 

    – Preparing, cooking, and serving meals as required, in a timely manner 
    – Providing a varied diet, catering for the cultural preferences of those who use our services 
    – Catering for service users and family events, e.g. parties, funerals, small meetings 
    – Ordering supplies within the catering budget, using approved suppliers 
    – Creating meals using FareShare ingredients 
    – Maintaining accurate catering records in accordance with HACCP
    – Participating in inspections by Environmental Health and/or care regulators and Local Authorities 
    – Maintaining a high standard of hygiene within the kitchen by adhering to HACCP and COSHH guidelines 
    – Ability to manage volunteers and work alongside other staff 

    Salary 

    £11.74 – £12.90 per hour 

    (equates to £21,358 – £23,471, pro-rata, depending on experience) 

    Working Hours

    21 hrs /14 hrs contract 

    Closing date

    5pm, Friday 13th May 2022

    To apply send your CV and letter of application to pat@promo.cymru

    APPLY TODAY! Join the EVI team and help make a difference!

  4. [Closed] Job Opportunity: Sessional Helpline Staff

    by Andrew Collins | 17th Jan 2022

    Sessional helpline staff provide back up cover for our helplines across ProMo-Cymru. The main helpline is Meic Cymru (for children and young people up to the age of 25; by phone, text and instant messaging; open 365 days per year, 8am to midnight). Other helplines are adult-focused.

    You will deliver rights based and person centred information, advice, assistance and advocacy helpline services to children young people, parents, carers and professionals.

    Sessional cover varies, from 2 hours up to 8 hours (a full shift with 1 hour’s worth of unpaid breaks) across days, evenings and weekends, paid at £13.52 / hour. Hours are negotiable subject to the need and expectations of ProMo-Cymru and individual sessional workers.

    Sessional cover is worked from home. This requires a quiet
    working space, access to a computer and the internet. Availability to attend the Cardiff office may be required from time to time. You will have the necessary experience and qualifications essential for the role, and be reliable.

    If you are interested, please:

    – read a copy of the Role Description and the Mutual Expectations document
    – complete and submit an up to date CV, a short personal statement (500 words max), contact details, and return to pat@promo.cymru

    We undertake recruitment up to 2x per year, so you will not hear from us until we are actively recruiting.

    By forwarding your personal information to us you are consenting to Promo-Cymru’s storage and use of your personal information exclusively for the purpose for which it is intended; it will not be shared / disclosed to anyone else. If your circumstances change and you are no longer available, please let us know so we can remove your details from our records

    If you have any queries please contact Pat Green: pat@promo.cymru

  5. [Closed] Job Opportunity: Helpline Adviser Advocates

    by Andrew Collins | 17th Jan 2022

    Helpline Adviser Advocates (full-time, part time)
    Cardiff office and/or home based
    Salary: £22,721 (under review)

    Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals – including Meic Cymru / BVC / CVAG / GATA

    You will be able to:

    – make a positive connection with a wide range of people
    – make a positive difference with people who contact you
    – exercise a positive team influence
    – work shifts including evenings and weekends

    Ideally, you will be able to:

    – communicate in Welsh or be willing to learn

    Secondments welcomed.

    Closing Date: 5pm, Monday 14th February 2022
    Enhanced DBS required.

    Download the job description.

    Download the application form.

    For information please contact: info@promo.cymru

    Electronic application forms to be forwarded to: info@promo.cymru

    ProMo-Cymru is committed to equality of opportunity.
    ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889

  6. [Position Closed] Job Opportunity: Digital Projects Officer

    by Andrew Collins | 14th Dec 2021

    Digital Projects Officer

    35 hours per week
    Salary £22,721 – £27,776
    Permanent contract (subject to funding)

    ProMo-Cymru works to ensure young people and communities are informed, engaged, connected and heard. We work collaboratively to make links between people and services using creativity and digital technology. Supporting the third and public sectors to imagine, test and create better services.

    ProMo-Cymru has seen considerable innovation and growth in the last 30 years. We appreciate the importance of qualifications and experience but we at ProMo are also looking for the right individuals who can bring something new and different to our organisation. 

    We balance teamwork, autonomy and a sense of responsibility in improving our services and products. We work hard for our clients and partners and enjoy sharing the rewards with them. Employees are encouraged to be part of the leadership and decision-making process, giving personal attention to others and making each individual feel uniquely valued. 

    We are looking for colleagues that are able to work to these values. We require proactive people with drive, clarity and vision. If you feel you meet the above, we are recruiting and we’d love to hear from you! 

    Digital Projects Officer 

    Our Communications & Engagement team is looking for a creative, organised and self-motivated Digital Projects Officer who has the experience and confidence to run a number of digital projects simultaneously in a fast-paced environment.  

    Our projects focus on supporting the third and public sector to create better services and enable youth and community voice through creativity and digital. We believe that young people and communities should have access to information, advocacy and support in a way that is easy to find, simple to understand in a format they can use. 

    This role involves administering, organising, promoting and marketing all project activities in co-operation with colleagues in our team. Another part of your role will be to support charities with knowledge and skills to develop digitally, therefore we are looking for someone who has expertise in one or more digital disciplines. This could be Service Design, Digital Marketing or another relevant subject. 

    Our trading services focus on digital transformation through: Service Design, Co-Designed Digital Media, Digital Youth Information and Training and Consultancy. 

    We’d like to hear from candidates with excellent communication and planning skills combined with experience of delivering digital projects.  We’re looking for someone who takes initiative and thrives on the challenge of executing and developing a number of projects concurrently. The ideal candidate will have experience of working within the third and public sector.

    Download the job description here.

    Download the application form.

    Please return the completed application pack to: pat@promo.cymru

    ProMo-Cymru 
    17 West Bute Street  
    Cardiff Bay, CF10 5EP 

    www.promo.cymru 

    (029) 2046 2222 

    Closing Date:  31st January, 12 noon 

    Interview Dates (via Zoom): Wednesday 9th and Friday 11th February

  7. Job Opportunity: EVI Centre Manager

    by Andrew Collins | 10th Dec 2021

    EVI Centre Manager

    Salary: £30,511 – £33,000
    Contract: 1 year (working towards a permanent position)

    We are looking for a Centre Manager for Ebbw Vale Institute (EVI), a Grade II listed building and the oldest institute in Wales. The Centre Manager’s role involves all of the regular duties associated with the management of a Cultural and Arts Centre, in addition to the more specific responsibilities of providing a service appropriate to the community and stakeholders.

    The Centre Manager will play a key role in ensuring the professional management and smooth running of EVI. The post-holder will be working closely with the Chief Executive, Deputy Chief Executive and management board as well as local and sector partners. The Centre Manager will work to ensure that EVI is a vibrant, well managed, self-sufficient facility.

    The post holder will need a strong commitment to helping members of the community to get involved and to help manage events at the centre. The post holder will also need to be self-reliant, energetic, able to recognise and develop opportunities and be able to prioritise workload.

    The post holder will have experience of engaging, managing and leading staff and finance management.

    About ProMo-Cymru

    ProMo-Cymru is a charity and non-profit organisation providing innovative development solutions in the social sector. We also specialise in youth and family digital communication, child advocacy and the regeneration of community buildings.

    ProMo-Cymru has seen considerable innovation and growth in the last 30 years. We appreciate the importance of qualifications and experience but we at ProMo are also looking for the right individuals who can bring something new and different to our organisation.

    We balance teamwork, autonomy and a sense of responsibility in improving our services and products. We work hard for our clients and partners and enjoy sharing the rewards with them. Employees are encouraged to be part of the leadership and decision-making process, giving personal attention to others and making each individual feel uniquely valued.

    Job Pack

    We are looking for colleagues that are able to work to these values. We require proactive people with drive, clarity and vision. If you feel you meet the above, we are recruiting and we’d love to hear from you!

    Download the job description.

    Download the application form.

    Please return the completed application pack to: pat@promo.cymru

    ProMo-Cymru

    17 West Bute Street

    Cardiff Bay, CF10 5EP

    www.promo.cymru

    (029) 2046 2222

    Closing Date:  31st January, 12 noon 

    Interview Dates (via Zoom): Wednesday 9th and Friday 11th February

  8. [Position Closed] Job Opportunity: Helpline Adviser Advocates

    by Andrew Collins | 18th Jan 2021

    Helpline Adviser Advocates
    Cardiff office and/or home based
    Salary: £22,721 p.a.

    Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals. Our main service is Meic, celebrating 10 years.

    You will be able to:

    1. make a positive connection with a wide range of people

    2. make a positive difference with people who contact you

    3. exercise a positive team influence

    4. work shifts including evenings and weekends

    Ideally you will be able to:

    1. communicate in Welsh or be willing to learn

    Closing Date: 10am, Monday 8th February 2021

    Interview (Zoom) Dates: 2nd, 3rd & 4th March 2021

    Secondments welcomed.

    Enhanced DBS required.

    Click here to download the job description

    Click here to download the application form

    For information please contact info@promo.cymru

    Electronic application forms to be forwarded to: info@promo.cymru

    ProMo-Cymru is committed to equality of opportunity.

    ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889

  9. [Position Closed] Job Opportunity: Helpline Adviser Advocates

    by Andrew Collins | 19th Aug 2020

    Helpline Adviser Advocates (full-time, part time)
    Cardiff office and/or home based
    Salary: £22,221 (HAA) p.a.

    Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals – including Meic/BVC/CVAG/GATA.

    You will be able to:

    Make a positive connection with a wide range of people

    Make a positive difference with people who contact you

    Exercise a positive team influence

    Work shifts including evenings and weekends

    Ideally you will be able to:

    Communicate in Welsh or be willing to learn

    Closing Date:           10am, Monday 14th September 2020
    Interview Dates:       6th, 7th, 8thth October 2020 

    Enhanced DBS required.  

    Secondments welcomed.

    For information please contact info@promo.cymru

    Electronic application forms to be forwarded to:info@promo.cymru

    Hard copy application forms to be forwarded to: 17 West Bute Street, Cardiff Bay, Cardiff, CF10 5EP

    ProMo-Cymru is committed to equality of opportunity.


    ProMo-Cymru currently delivers several helplines aimed at providing an information, advice, assistance and advocacy support service; these are aimed at different geographical areas and client groups

    2.         These include:

    Meic (all Wales: Children and Young People): www.meic.cymru,

    CVAG (Cardiff and Vale Advocacy Gateway, Adults): http://cvag.cymru/

    BVC (Bridgend Advocacy Hub, Adults): http://bridgendvoiceandchoice.cymru/

    GATA: https://gata.cymru/

    3.         We are currently looking to recruit applicants who can demonstrate their suitability to deliver the above.

    4.         We recognise the need to facilitate opportunities for learning and development to equip individuals with the necessary knowledge and skills to deliver. The extent to which this is required will determine whether applicants are considered for a trainee position or not.

    5.         Trainees will be given every opportunity to progress their learning and development to ensure incremental progress through the salary scale.

    6.         Sessional work is also available, and is remunerated within the HAA salary scale.

    7.         If you have any queries please direct these to socialaction@promo.cymru; these will be picked up and responded to as quickly as possible.

  10. [Position Closed] Job Opportunity: Development Officer (EVi)

    by Andrew Collins | 15th Jan 2020

    Development Officer (EVi)

    Based: Ebbw Vale Institute

    Salary: £16,926 – £18,453 (pro-rata)

    Hours of work: 25 hrs per week (to be worked flexibly)

    You will provide support to the team and implement development of the marketing and events programmes within the centre. You will require excellent customer facing skills and experience in a similar role.

    Closing Date: 10am, Monday 3rd February 2020

    Interview Dates: Tuesday 25th February

    Click here for the full job description.

    Click here for the application pack.

    For information please contact info@promo.cymru

    Electronic application forms to be forwarded to: info@promo.cymru

    Hard copy application forms to be forwarded to: 17 West Bute Street, Cardiff Bay, Cardiff, CF10 5EP

    ProMo-Cymru is committed to equality of opportunity.

    ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889