[Closed] Job Opportunity: Helpline Roles

by Andrew Collins | 4th Dec 2023

ProMo-Cymru has two job opportunities to join the Social Action Team, working across multiple helplines.

Renewed for another 4 years in 2022, the award winning Meic Cymru service is expanding and developing. Working in the Social Action Team, you will deliver rights-based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals.


Helplines Operations Manager

£31,301 – £36,680

Closing Date: 5pm, Friday 29th December

Interview Date: 25th January 2024

Electronic application forms are to be forwarded to: info@promo.cymru


Helplines Adviser Advocates

£24,410-£28,627

Closing Date: 5pm, Friday 29th December

Interview Date: 24th January 2024

Electronic application forms are to be forwarded to: info@promo.cymru


Both posts are office and /or home-based

You will:

– enjoy stimulating, challenging, and rewarding work
– make a positive connection with a wide range of people
– make a positive difference with people who contact you
– exercise a positive team influence
– work shifts including evenings and weekends (Adviser Advocates only)

Ideally you will be able to:

– communicate in Welsh or be willing to learn

Closing Date: 5pm, Friday 29th December

Enhanced DBS required.

For information, please contact: info@promo.cymru

Electronic application forms are to be forwarded to: info@promo.cymru

ProMo-Cymru is committed to equality of opportunity.

ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889