ProMo-Cymru works to ensure young people and communities are informed, engaged, connected and heard.

Working With Us

ProMo-Cymru is a registered charity with a trading arm. We work to ensure young people and communities are informed, engaged, connected, and heard.  

We work collaboratively to make links between people and services using creativity and digital technology. Supporting the third and public sectors to imagine, test and create better services.  

ProMo works with communities through communications, advocacy, cultural engagement, digital and media production. Our work is informed by over 25 years of delivering digital youth information projects. We share this knowledge through training and consultancy, forming long term partnerships to benefit people and organisations.  

ProMo has seen considerable innovation and growth in the last 30 years. We appreciate the importance of qualifications and experience, but we are also looking for right individuals who can bring something new and different to our organisation.   

We balance teamwork, autonomy and a sense of responsibility in improving our services and products. We work hard for our clients and partners and enjoy sharing the rewards with them. Employees are encouraged to be part of the leadership and decision-making process, giving personal attention to others and making each individual feel uniquely valued.  

We are looking for colleagues that are able to work to these values. We require proactive people with drive, clarity and vision. If you feel you meet the above, we are recruiting and we’d love to hear from you!  


We are looking for a passionate and dedicated Helpline Adviser Advocates. You’ll be a champion for children, young people, vulnerable adults, parents, and carers.

Location: Cardiff office and/or home-based
Salary: £21,840 – £29,600 (subject to experience)
Closing Date: Noon, 21st June 2024
Interview Dates: 3rd, 4th, and 5th July 2024

Job Opportunity: Helpline Adviser Advocates