• TEC Model: The FamilyPoint Helpline

    by Tania Russell-Owen | 12th Oct 2017

    Innovation doesn’t come from technology alone. It comes from understanding how people interact with services. And how to be of value to an individual. That approach is at the heart…

  • Happy Holidays! Here’s A Card & Opening Hours

    by Sam Easterbrook | 22nd Dec 2016

    As 2016 winds down we’d like to take this opportunity to wish you a happy and peaceful holiday season. We’ve even made you card! That’s Bob the Reindeer and our…

  • 4 Tips For Doing Peer-To-Peer Support Online

    by Sam Easterbrook | 13th Oct 2016

    Peer to peer support, that’s service users helping other service users with advice, experiences and tips can be incredibly powerful. Peer-to-peer support adds honesty, real-life experiences and character to your…

  • Casting Call — Actors for FamilyPoint Cymru

    by Dayana Del Puerto | 4th Oct 2016

    SUMMARY FamilyPoint Cymru, the multi-channel touch point that puts parents and carers at the heart of the service, is looking for people to be a part of its promotional video…

  • Peaches & Personal Progress: My Month With ProMo

    by Dayana Del Puerto | 30th Sep 2016

    I’ve just come to the end of a brilliant month interning at ProMo-Cymru. I first encountered ProMo as a young person, in Year 9 at school, and have been involved…

  • Got a story for FamilyPoint Cymru?

    by Dayana Del Puerto | 1st Feb 2016

    Over the last couple of months, FamilyPoint has been working with professionals and families to create interesting and relevant content on the website. Our article on saving money on heating…

  • Making sense of the changes to Tax Credits

    by Dayana Del Puerto | 7th Dec 2015

    Confused about Tax Credits? FamilyPoint Cymru has a Financial Adviser online this week who will be answering your questions. So if there’s something you need to know about benefits, cuts or help with…