• Meic Covid Resources In Mental Health Toolkit

    by Tania Russell-Owen | 24th Jun 2020

    Meic, the helpline service for children and young people run by ProMo-Cymru, has been included as a resource in a Mental Health Toolkit developed by the Welsh Government. For the…

  • Welsh Language Case Study: Butterflies

    by Tania Russell-Owen | 13th Dec 2019

    Approaching work creatively, openly and consistently is something of a standard within ProMo-Cymru. These qualities have always helped us to adopt better practices and communicate more meaningfully.  While this may…

  • GATA – A New Advocacy Service Helpline For Gwent

    by Cindy Chen | 24th Oct 2019

    A new advocacy service helpline to support people in Gwent is being launched tomorrow, (25th October). The aim is for citizens to understand their options and have more control on…

  • Celebrating a Productive Year at ProMo-Cymru

    by Tania Russell-Owen | 16th Jan 2019

    2018 was a busy year here at ProMo-Cymru with lots of things going on. We thought it apt that the first blog of 2019 looks back at all the things…

  • Instant Messaging: The Preferred Method Of Contact

    by Thomas Morris | 26th Nov 2018

    Research in the way that children and young people are contacting one of ProMo-Cymru’s helpline services shows the increase in popularity of contacting through Integrated Instant Messaging. This is overtaking…

  • A Successful Open Day For ProMo-Cymru

    by Tania Russell-Owen | 5th Oct 2018

    On Friday, 28 September, we hosted the official opening of our new offices in Cardiff Bay, taking the opportunity to demonstrate our work here at ProMo-Cymru. Assembly Member Vaughan Gething…

  • A New Advocacy Service For Cardiff & Vale

    by Tania Russell-Owen | 15th Aug 2018

    ProMo-Cymru has developed a new advocacy service pathway and delivery model for Cardiff and the Vale. It offers support to citizens in receipt of social care and support services. Cardiff…

  • TEC Model: Bridgend Voice & Choice

    by Andrew Collins | 26th Oct 2017

    Innovation doesn’t come from technology alone. It comes from understanding how people interact with services. And how to be of value to an individual. That approach is at the heart…

  • TEC Model: The FamilyPoint Helpline

    by Tania Russell-Owen | 12th Oct 2017

    Innovation doesn’t come from technology alone. It comes from understanding how people interact with services. And how to be of value to an individual. That approach is at the heart…