Job Opportunity: Sessional Helpline Staff

by Andrew Collins | 17th Jan 2022

Sessional helpline staff provide back up cover for our helplines across ProMo-Cymru. The main helpline is Meic Cymru (for children and young people up to the age of 25; by phone, text and instant messaging; open 365 days per year, 8am to midnight). Other helplines are adult-focused.

You will deliver rights based and person centred information, advice, assistance and advocacy helpline services to children young people, parents, carers and professionals.

Sessional cover varies, from 2 hours up to 8 hours (a full shift with 1 hour’s worth of unpaid breaks) across days, evenings and weekends, paid at £13.52 / hour. Hours are negotiable subject to the need and expectations of ProMo-Cymru and individual sessional workers.

Sessional cover is worked from home. This requires a quiet
working space, access to a computer and the internet. Availability to attend the Cardiff office may be required from time to time. You will have the necessary experience and qualifications essential for the role, and be reliable.

If you are interested, please:

– read a copy of the Role Description and the Mutual Expectations document
– complete and submit an up to date CV, a short personal statement (500 words max), contact details, and return to pat@promo.cymru

We undertake recruitment up to 2x per year, so you will not hear from us until we are actively recruiting.

By forwarding your personal information to us you are consenting to Promo-Cymru’s storage and use of your personal information exclusively for the purpose for which it is intended; it will not be shared / disclosed to anyone else. If your circumstances change and you are no longer available, please let us know so we can remove your details from our records

If you have any queries please contact Pat Green: pat@promo.cymru