Job Opportunity: Helpline Adviser Advocates 

by Halyna Soltys | 21st May 2024

Make a Difference and be a Champion for Young People as a Helpline Adviser Advocate with Meic and ProMo Cymru Social Action Team.

Do you want to make a difference in people’s lives, every day? 

We are looking for a passionate and dedicated Helpline Adviser Advocates. You’ll be a champion for children, young people, vulnerable adults, parents, and carers. 

Location: Cardiff office and/or home-based 
Salary: £21,840 – £29,600 (subject to experience) 
Closing Date: Noon, 21st June 2024 
Interview Dates: 3rd, 4th, and 5th July 2024 

Why you’ll love working at ProMo Cymru:  

– Make a real impact: Enabling change and empowering people to have their voices heard, and their needs met 
– Be part of a nurturing team: Working alongside passionate colleagues who share your commitment to social justice 
– Learn and grow: Developing your knowledge and skills through training, reflection, and support
– Flexible working: from our Cardiff Office and/or home 

What you’ll do:  

– Deliver rights-based, person-centred services to children, young people, vulnerable adults, parents, carers, and professionals 
– Provide information, advice, advocacy support, and other assistance via phone, email, text, instant message and WhatsApp 
– Work with individuals to make positive changes based on informed decisions, and improve confidence and resilience 
– Forge meaningful connections between individuals, resources, and services 
– Ensure purposeful working relationships and a positive team influence 

Who you are:  

– Values are important to you, and you are passionate about rights, social justice, and well-being 
– You are keen to develop and apply your potential, skills, knowledge, and experience 
– You are open, compassionate, reliable, and flexible 
– Be able to communicate in Welsh, or willing to learn

Ready to Make a Difference? Apply Now! 

Electronic application forms are to be forwarded to:

For information, please contact: 

ProMo-Cymru is committed to equality of opportunity.

Enhanced DBS required.

ProMo Cymru Ltd is a registered Charity No: 1094652 Limited Company No: 1816889