ProMo-Cymru is a charity and not-for-profit organisation providing innovative development solutions in the social sector. We also specialise in youth and family digital communication, child advocacy and the regeneration of community buildings.

Working With Us

ProMo-Cymru has seen considerable innovation and growth in the last 30 years. We appreciate the importance of qualifications and experience but we at ProMo are also looking for right individuals who can bring something new and different to our organisation. There are several projects that offer staff the opportunity to develop their careers and experience different aspects of the organisation. We balance teamwork, autonomy and a sense of responsibility in improving our services and products. We work hard for our clients and partners and enjoy sharing the rewards with them. Employees are encouraged to be part of the leadership and decision-making process, giving personal attention to others and making each individual feel uniquely valued. Intellectual stimulation encourages a fresh look at old methods and breeds creativity. We inspire and motivate. This in turn increases optimism and enthusiasm while communicating high expectations. It also helps identify possibilities not previously considered. We have a shared vision and a sense of purpose while eliciting respect, trust and confidence. We are looking for colleagues that are able to work to these values. We require proactive people with drive, clarity and vision. If you feel you meet the above, we are recruiting and we’d love to hear from you!  


Helpline Adviser Advocates (full-time, part time)
Cardiff office and/or home based
Salary: £22,221 (HAA) p.a.

Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals – including Meic/BVC/CVAG/GATA.

Find out more.

Sessional Helpline Staff

Sessional helpline staff provide back up cover for our helplines across ProMo-Cymru.  The main helpline is Meic (for children and young people up to the age of 25; by phone, text and instant messaging; open 365 days per year, 8am to midnight). Other helplines are adults-focused.

You will deliver rights based and person centred information, advice, assistance and advocacy helpline services to children young people, parents, carers and professionals.

Sessional cover varies, from 2 hours up to 8 hours (a full shift with 1 hour’s worth of breaks) across days, evenings and weekends, paid at £12.61 / hour. Hours are negotiable subject to the need and expectations of ProMo-Cymru and individual sessional workers. 

Sessional cover is worked from home. This requires a quiet working space, access to a computer, and the internet. 

Availability to attend 1 – 2 days Cardiff office based training is essential, as is the commitment to engage with ongoing support and supervision. 

You will have the necessary experience and qualifications essential for the role, and be reliable. 

If you are interested read a copy of the job description and send a relevant copy of your CV to:  

Pat Green

email:    Telephone:  029 2046 2222


We Are Recruiting Board Members

Are you community minded and looking for a way to make a valued contribution to the lives of families and young people in Wales? Would you like to develop your leadership skills and be involved with a vibrant and creative group who are working on innovative delivery of services and community projects in the charity and not-for-profit sector? Perhaps a role as a Trustee on a charity board is the thing that could push you forward in your career, supporting you to develop skills and experience that will get you where you would like to be. At ProMo-Cymru we have spent the last 30 years developing services, including information websites, advocacy helplines and community regeneration projects. We are the organisation behind The Abacus, FamilyPoint Cymru, Meic, TheSprout and the Ebbw Vale Institute. We are passionate about supporting young people, families and communities. We have vacancies on our Trustee and Management Board. This is a voluntary role, we meet approximately every 6 weeks from 5.30pm – 7.30pm in Cardiff Bay. We are particularly looking for experience in third sector development, funding, marketing and/or human resources. Sounds like an interesting opportunity to grow your experience, develop your leadership skills and make a contribution? Get in touch with to express your interest.